Responsible Gaming at bejee
Gaming on bejee is meant to be enjoyable entertainment. We provide tools and guidance to help every player in Bangladesh stay in control and play within their means.
21+ Only — Adults WelcomeAt bejee, we believe that gambling should always be a form of entertainment — never a financial strategy or a way to escape problems. Our responsible gaming programme is built around one simple principle: giving every player the knowledge and tools they need to make informed decisions about their gaming activity.
bejee operates exclusively for adults aged 21 and above. We take our obligations to protect vulnerable players seriously and have invested in a comprehensive set of responsible gaming tools that are available to every registered account holder across Dhaka, Chittagong, Sylhet, Khulna, and all of Bangladesh. If at any point you feel that gambling is no longer fun, or that it is affecting your finances, relationships, or mental health, please use the tools described on this page or contact our support team immediately.
Your Responsible Gaming Toolkit
Deposit Limits
You can set a daily, weekly, or monthly limit on how much you deposit into your bejee account. Once a limit is set, it takes effect immediately. If you request an increase to your deposit limit, a 7-day cooling-off period applies before the increase comes into force — giving you time to reconsider. Decreases take effect immediately. To set or adjust your deposit limit, contact our support team at [email protected].
Session Time Reminders
You can ask bejee to send you a notification after you have been logged in and playing for a chosen duration — for example 30, 60, or 90 minutes. This reminder is designed to prompt a moment of reflection so you can decide whether you want to continue or take a break. Time reminders do not force a log-out; they simply give you a nudge to check in with yourself.
Time-Out (Short Break)
If you feel you need a short break from gambling, you can request a time-out of 24 hours, 7 days, or 30 days. During a time-out, your account is suspended — you cannot log in, place bets, or make deposits. At the end of the time-out period, access is automatically restored. You can request a time-out at any time by contacting [email protected].
Self-Exclusion
Self-exclusion is a more serious step for players who feel they need longer-term help managing their gambling. You can request a self-exclusion period of 6 months, 1 year, 2 years, or 5 years — or a permanent self-exclusion. During the self-exclusion period, your account is completely blocked and cannot be reopened until the exclusion period expires. Permanent self-exclusions are irreversible. To activate self-exclusion, email [email protected] with the subject line "Self-Exclusion Request".
Activity & Spending History
bejee maintains a full record of your deposit history, withdrawal history, and gaming activity. You can request a summary of your account activity at any time by contacting our support team. Reviewing your activity history is a useful first step if you are trying to understand your gambling patterns or assess whether your spending is within comfortable limits.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following signs may indicate that gambling has moved from a leisure activity to something that is causing harm:
- Spending more money on gambling than you can afford to lose, or chasing losses by placing larger bets to try to recover what you have spent.
- Borrowing money from friends, family, or financial institutions specifically to fund gambling activity.
- Neglecting work, study, family responsibilities, or social relationships because of time or money spent gambling.
- Feeling anxious, irritable, or restless when not gambling, or when attempting to cut down or stop gambling.
- Using gambling as a way to escape stress, depression, anxiety, loneliness, or other difficult emotions rather than dealing with them directly.
- Lying to friends or family members about the amount of time or money you spend gambling, or hiding your gambling activity from people close to you.
- Making repeated unsuccessful attempts to reduce the amount you gamble or to stop gambling entirely, despite wanting to do so.
If you recognise any of these signs in yourself or someone close to you, please do not wait. Use the tools available on bejee or contact our support team right away. Early action is always more effective than waiting for a crisis to develop.
A Quick Self-Check
Honest answers to the following questions can help you assess whether your gambling is remaining recreational. If you answer "yes" to two or more, we strongly encourage you to reach out to bejee support or take a break using one of the tools above:
- Have you gambled more than you intended to in the past week?
- Have you felt the urge to gamble with larger amounts in order to get the same level of excitement?
- Have you ever tried to win back money you lost while gambling?
- Has gambling ever caused arguments, tension, or financial stress in your household?
- Have you gambled to cope with feelings of sadness, anxiety, or loneliness?
There are no right or wrong answers — this self-check is purely for your own benefit. If any of these questions give you pause, please take it seriously. Your wellbeing is more important than any game or bonus.
How to Get Help
If you want to activate any of the responsible gaming tools described above — deposit limits, time-out, session reminders, or self-exclusion — the fastest way is to contact our support team directly. All responsible gaming requests are treated as urgent and are processed as a priority, typically within 1 hour during normal operating hours (Bangladesh Standard Time, UTC+6).
You do not need to explain why you are requesting a limit or exclusion. Our team will action your request without asking you to justify it. We understand that reaching out for help takes courage, and we are here to support you — not to judge you.
Email us any time — subject line: "Responsible Gaming Request"
[email protected]
Our Commitment to Safe Play
bejee is committed to maintaining a safe, fair, and transparent gaming environment for all players in Bangladesh. Responsible gaming is not an afterthought for us — it is a core part of how we build and operate the platform. We continuously review and improve our responsible gaming measures to make sure they are fit for purpose and accessible to everyone.
We apply strict age verification to every new account. Players who cannot verify that they are 21 years of age or older will not be permitted to deposit or play. We also apply ongoing monitoring to detect patterns that may indicate problem gambling, and our team is trained to respond sensitively and promptly to any responsible gaming request.
Gambling can be an enjoyable pastime when approached responsibly — and bejee wants every player from Dhaka to Cox's Bazar to have a positive experience on our platform. If you ever feel that the balance has shifted, please use this page as your starting point. We are here to help.
Play Responsibly — Explore bejee
When gambling remains a form of entertainment, it can be a lot of fun. Explore bejee's games, or visit our FAQ and About Us pages to learn more about the platform.